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What is outdated CRM data costing you?

People change jobs, phones and emails, and B2B data goes out of date at about 22% a year. Answer 5 questions to see what that costs your sales team.

  • 5 questions
  • About a minute
  • No credit card, no commitment
  • Every assumption explained
  • Calculated in your browser

How we calculate

The calculation follows the enrichment calculators of leading B2B data companies, using the assumptions they publish themselves. Anything that is our own assumption is marked as one.

LineCalculationSource
Outdated contactsContacts × 30% (never), 15% (yearly), 6% (quarterly) or 3% (continuous).Experian: about 30% of contact data is inaccurate. B2B data decays about 22.5% a year (MarketingSherpa). The levels average over each cleanup cycle.
Wasted selling timeSalespeople × 50 touches a day × 230 working days × share outdated × 6 minutes per failed touch × hourly cost ($42 in dollars or euros, ₪150 in shekels).6 minutes per failed touch: Cognism's published assumption. ₪150 an hour: our assumption. $42 an hour: Cognism's $75K SDR cost over 1,800 hours. 50 touches a day: our assumption.
Finding contacts againOutdated contacts your salespeople reach in a year (see the next line) × 10 minutes × hourly cost ($50 in dollars or euros, ₪180 in shekels).10 minutes to re-source a contact and $50 an hour for RevOps: Cognism. ₪180 an hour: our assumption.
Revenue at riskSalespeople × 1,440 contacts a year × share outdated × 3% that become opportunities × win rate × deal size. Never more than all outdated records.3% outreach-to-opportunity: Cognism. 1,440 contacts a year (50 touches a day, 230 days, 8 touches per contact): our assumption.
Savings from continuous updatingToday's cost minus the cost with continuous updating (3%).The calculation itself.

Each answer range is calculated at its midpoint. Exchange rate: $1 = ₪3.6.

Questions

Why does CRM data go stale so fast?

People change jobs, get promoted, switch phones, and companies rename or close. On average about a fifth of B2B data is wrong after a year.

We cleaned our CRM last year. Isn't that enough?

A one-off cleanup starts aging the next day. That's why continuous updating, by hand or with an AI agent, saves much more than a yearly cleanup.

Which CRMs does this apply to?

Any CRM: Salesforce, HubSpot, Monday, Dynamics or an in-house system. We work with all of them.

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